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Sites that require quick response when offline

Email is sent to support for sites wichi require quick response when offline. Sites that require quick response when offline · Metabase

Currently the following customers\sites have this feature one:  SunCatch Tango, Tengie. 

Steps:

  1. Upon arrival of this email, hubspot ticket must be opened for all sites
  2. Investigate the problem.
  3. Propose solution to the customer if not possible to resolve it remotely.
  4. Process all findings in hubspot.